11.30.040 Permit Revocation or Suspension

(a) The Public Works Director or designee may revoke or suspend a permit for the following reasons:

(1) Failure to comply with the San Mateo Municipal Code, federal or state law, or any other applicable law or regulation;

(2) Failure to comply with the City's Shared Mobility Permit Program requirements;

(3) A determination that the shared mobility device service poses a risk to public safety or conflicts with the City's use of the public right-of-way; or

(4) A breach of confidential data obtained from users.

(b) If a permit is revoked or suspended, the Public Works Director or designee may require that an operator's fleet be removed from the City's right-of-way within 30 calendar days of the decision. Operator must pay all costs associated with removal and storage of the devices, in addition to any applicable fines, fees, or other applicable penalties.

(c) If the Public Works Director or designee determines that grounds for permit revocation or suspension exist, he or she shall furnish written notice of the proposed permit revocation or suspension. The notice shall set forth the time and place of a hearing and the ground or grounds upon which the proposed revocation or suspension is based, the pertinent regulations, and a brief statement of the factual matters in support of the revocation or suspension. The notice shall be mailed, postage prepaid, addressed to the last known address of the permittee at least 10 calendar days prior to the hearing date. At the hearing, all parties involved shall have a right to offer testimonial, documentary, and tangible evidence bearing on the issues. The Public Works Director or designee shall render a written decision within 30 calendar days of the hearing date.

(d) The permittee may appeal the decision of the Public Works Director or designee in accordance with the procedures set forth in this Chapter.